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Shipping related questions: Question: How long it will take to process my order? Ans: We can take upto 2-3 business days to process your order.
Question: How long will it take to deliver my order? Ans: An order with Standard Shipping will be delivered within 4-7 business days in the USA. The optional Expedited Shipping will take 3-5 business days.
Question: Can I change my address after placing the order? Ans: Please contact us before the order gets shipped. We can change the address if the order is not shipped. |
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Return and Refund related questions: Question: How long is the return period? Ans: You can return an item within 15 days from the date of delivery.
Question: How can I return an item? Ans: You can open a return request or contact us to return an item. We will send you a return label to return the item.
Question: When will I receive a refund? Ans: You'll receive a refund within 5 business days after we receive the return.
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Payment related questions: Question: What payment methods are accepted? Ans: We accept all major credit cards (American Express, Visa, Mastercard) along with Paypal and Apple Pay.
Question: How secure is my payment information? Ans: All of your payment information are SSL-encrypted and sent directly to the credit card provider's network, where your card and transaction is authorized and approved. We do not store your credit card information on our servers.
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Account related questions: Question: Do I need to create an account to place an order? Ans: You can either create an account or checkout as a guest using your email id.
Question: What if I enter a wrong email address? Ans: Please contact us immediately to change your email address.
Question: Do I need to put my phone number while placing an order? Ans: The phone number is optional for placing an order. However, if you put your phone number it will help our delivery partner if any assistance needed while delivering your package. |